Building RelationshipsCourses > Business Skills Training > Building Relationships

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Duration: 
1 Day - £425
Course ID: 
n/a

To effectively build relationships participants will benefit from analysing some of the difficult personalities they encounter and learn how to overcome the barriers that may exist. Participants will also learn how assertiveness impacts on relationships and discover why trust is a crucial element and a foundation to any meaningful relationship.

Building Relationships

 

 

Duration

 

1 Day

 

 

Course Overview

 

This session will assist participants in building positive working relationships with their people. In business today we need to ensure that the people who work for us are motivated and willing to give 100 percent commitment. This will only happen if a good positive working relationship exists.

 

 

Target Audience

 

Relevant to everyone who wants to ensure good working relationships exist in their workplace.

To effectively build relationships participants will benefit from analysing some of the difficult personalities they encounter and learn how to overcome the barriers that may exist.  Participants will also learn how assertiveness impacts on relationships and discover why trust is a crucial element and a foundation to any meaningful relationship.

 

 

Course Objectives

 

Upon successful completion of this course, delegates will have the necessary skills to:

·      Identify how barriers to building relationships can be overcome by recognising attitude and  behaviours in themselves and others

·      Explain the importance of trust in a relationship and identify methods of developing trust

·      Recognise the difference between assertive, aggressive and passive behaviours and how these impact on relationships

 

 

Course Content

 

What is a Relationship?

In this module we will determine what a relationship is and discuss methods of overcoming barriers in building relationships.

 

Transactional Analysis, Betari's Box and the OK Corral

Here we will introduce transactional analysis and examining how our behaviours trigger behaviours in others and vice versa. We will also review a simple link between attitude and behaviour, and look at using the OK corral and how this impacts on behaviours and relationships.

 

Building Trust

Here we will be examining how trust has a major part in building and maintaining relationships and where opportunities exist to build trust. We will investigate how to build trust and what approach is needed to make a relationship work.

 

Using Assertive Behaviour

In the final module we will discuss how assertive behaviour impacts on building relationships and identifying the difference between assertive, aggressive and passive behaviour.

Please call 0141 221 5676 for course information and available dates or email us at info@indiciatraining.com.

Please contact us and we will be happy to offer further assistance.