Communication SkillsCourses > Business Skills Training > Communication Skills

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Duration: 
1 day - £425
Course ID: 
n/a

This course is delivered using discussion groups, group & individual exercises. It provides an opportunity for all delegates to learn from others experiences, what works in their job environment, as well as the theory of communication skills.

Communication Skills
 
 
Duration
 
1 day
 
 
Course Overview
 
This course is delivered using discussion groups, group & individual exercises. It provides an opportunity for all delegates to learn from others experiences, what works in their job environment, as well as the theory of communication skills.
 
 
Course Objectives
 
By the end of this course you will be able to:
 
·                Communicate effectively with colleagues, managers, clients & suppliers
 
 
Course Contents
 
·                Why & When do we Communicate?
·                Building Rapport
·                Verbal Communication, the words we say matter
·                Vocal Communication, how we say what we say
·                Visual Communication, body language & appearance
·                Assertiveness Skills, flight or fight, bill of rights
·                Building Relationships through Feedback
 
 
What did attendees think of the course?
 
"Very useful. Enjoyed the closed environment" D.L Operational Analyst
 
 

Please call 0141 221 5676 for course information and available dates or email us at info@indiciatraining.com.

Please contact us and we will be happy to offer further assistance.