Course Outline
Outlook Level 2
This is a 1 day, instructor-led course.
This course will teach students to use Microsoft Outlook, a powerful personal information management program, to efficiently communicate, schedule appointments and tasks, record information, and organise their files. Students will learn to track and group messages, prioritise and delegate tasks, manage contact records, and create and use templates. They will also learn to use different print styles and archive Outlook items.
Delegates should have an understanding of the Windows operating system environment. We also recommend students attend our Microsoft Outlook Level 1 course, or have equivalent knowledge.
Upon successful completion of this course, students will have the skills necessary to:
• Use Outlook to Manage Items
• Using Address Books and Message Features
• Working with Personal Distribution Lists
• Accessing the Internet and accessing Contacts Directly
• Managing Tasks and Scheduling Meetings
• Working with Templates, Utilizing Forms and Creating a Form
Course Contents
Using Advanced Management Features
Objectives
Managing Items
Setting Up AutoArchiving
Archiving Manually
Retrieving Archived Items
Creating and Applying Categories
Finding Items
Grouping Items
Creating and Clearing a Filter
Customizing Outlook
Setting Options
Adding Shortcuts to the Outlook Bar
Moving a Shortcut on the Outlook Bar
Removing a Shortcut from the Outlook Bar
Changing Your Password
Summary and Exercise
Optimizing Mail Functions
Objectives
Using Address Books
Using an Address Book to Address a Message
Adding a Name to Your Personal Address Book
Creating an Alias in Your Personal Address Book
Selecting a Default Address Book
Working with Personal Distribution Lists
Creating a Personal Distribution List
Editing a Personal Distribution List
Deleting a Personal Distribution List
Using Message Features
Saving and Closing a Message without Sending It
Setting Spelling Options
Setting Additional Spelling Features
Setting and Using Message Options
Using Voting Buttons
Flagging a Message
Recalling a Message
Attaching a File
Opening, Closing, and Saving an Attached File
Accessing the Internet
Inserting and Editing a Hyperlink in a Message
Using a Hyperlink in a Message
Using the Web Toolbar
Summary and Exercise
Working with Contacts
Obectives
Refining Your Contact List
Adding a Contact from the Same Company
Using the File as Feature
Accessing Contacts Directly
Sending a Message to a Contact
Accessing a Contact’s Web Page
Managing Favorite Web Addresses
Summary and Exercise
Working with Other Users
Objectives
Scheduling Meetings
Inviting Colleagues and Setting a Meeting Time
Inviting a Contact to a Meeting
Responding to a Meeting Request
Reviewing Meeting Information
Rescheduling and Canceling a Meeting
Scheduling an Event
Completing Tasks
Scheduling a Task
Regenerating a Task
Assigning a Task to Someone Else
Responding to a Task Request
Reclaiming Ownership of a Declined Task
Creating a New Item from an Existing One
Summary and Exercise
Working with Templates and Forms
Objectives
Working with Templates
Using a Template
Creating a Template
Utilizing Forms
Installing Sample Forms
Using a Form
Creating a Form
Modifying an Existing Form
Publishing and Saving a New Form
Creating a Form from Another Program
Summary and Exercise
Price per delegate
£350
Scheduled Classes
Indicia Training, Glasgow:
Please complete the contact form below or call 0141 221 5676 for further course information and available dates.
Alternatively you can email us at info@indiciatraining.com
