Project & Service ManagementCourses > Project & Service Management

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Project Management
 
Project Management is the discipline of organising and managing resources in such a way that the project is completed within defined scope, quality, time and cost constraints. We offer a range of official courses and qualifications for Project Managers including PRINCE2, APM, Agile, SCRUM, MoR, MoP, MSP and TOFGAF
 
Service Management
 
ITIL is the most widely accepted approach to IT service management.
ITIL provides a systematic and professional methodology for the management of IT services. Adopting its guidance offers users a range of benefits including:
 
•   Reduced project costs
•   Improved IT services through the use of proven best practice processes
•   Improved customer satisfaction through a more professional approach to service delivery
•   Standards and guidance
•   Improved productivity
•   Improved use of skills and experience
 
We provide ITIL Overview, Foundation and Intermediate qualifications.
 

MSP® Practitioner

Duration: 
2 days - £895
Course ID: 
n/a

Substantial risk is involved in carrying out complex, difficult and often unclear major changes to the way an organisation operates. ‘Managing Successful Programmes’ (MSP) is a principles, governance themes and process based approach founded on best practice for use when managing a programme. Programmes are more than just the ‘sum of their parts’, in other words they need to ‘add value’ over their constituent projects. This leads to the inevitable conclusion that such a major ‘transformational’ change needs something over and above standard project management in order to make such a major change ‘stick’, and thereby realise benefits which are of strategic importance to the organisation. Managing Successful Programmes Practitioner is for those delegates who have already passed the foundation level qualification.The course equips delegates with a realistic and practical opportunity to consolidate their understanding of the MSP method, including its structure, processes, and governance themes, together with a range of management documents to aid progress through the programme lifecycle.

PRINCE2 Agile® Foundation & Practitioner

Duration: 
5 days - £2295
Course ID: 
n/a

Broaden your project management horizons with our PRINCE2 Agile Foundation & Practitioner courses. Combining the flexibility and responsiveness of Agile with the clearly-defined framework of PRINCE2®, PRINCE2 Agile offers extensive guidance on how to use the PRINCE2 methodology in an Agile context.
Our PRINCE2 Agile Foundation and Practitioner course enables you to benefit from PRINCE2 Agile’s guidance on delivering, managing and working within Agile projects and project teams, without the need for any prior knowledge of PRINCE2®. To pass the Foundation exam, you will need to demonstrate sufficient recall and understanding of the PRINCE2 Agile project management method; whereas the Practitioner exam will assess your ability to apply this understanding of the method in context.