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Course Outline

CTCOLLAB: Troubleshooting Cisco IP Telephony and Video v1.0

CTCOLLAB: Troubleshooting Cisco IP Telephony and Video v1.0

Course Contents

Introduction to Troubleshooting Cisco Unified Communications Solutions
Identifying Cisco Collaboration Deployments
Using Troubleshooting Methodology
Using Troubleshooting and Monitoring Tools

Cisco Unified Communications Manager Troubleshooting
Troubleshooting Common Gateway and Endpoint Registration Issues
Troubleshooting Cisco Unified Communications Manager Availability Issues
Troubleshooting Database Replication Issues
Troubleshooting LDAP Integration Issues

Cisco VCS Troubleshooting
Troubleshooting Endpoint Registration Issues
Troubleshooting Cisco VCS Control and Cisco VCS Expressway Availability Issues
Troubleshooting Database Replication Issues
Troubleshooting LDAP Integration Issues

Call Setup Issues
Describing Call Setup Issues and Causes
Troubleshooting On-Net Single-Site Calling Issues
Troubleshooting On-Net Multisite Calling Issues
Troubleshooting Off-Net Calling Issues

ILS and GDPR Issues
Troubleshooting ILS and GDPR

Cisco Unified Communications Manager Mobility Issues
Troubleshooting Device Mobility Issues
Troubleshooting Cisco Extension Mobility Issues
Troubleshooting Cisco Unified Mobility Issues

Cisco Telepresence Management Suite Issues
Troubleshooting Cisco TMS Issues

Voice Quality and Media Resources Issues
Troubleshooting MTP Issues
Troubleshooting Transcoder Issues
Troubleshooting Audio and Video Conferencing Issues
Troubleshooting Audio and Video Quality Issues

Price per delegate

£2995

Scheduled Classes

Indicia Training, Glasgow:

Please complete the contact form below or call 0141 221 5676 for further course information and available dates.
Alternatively you can email us at info@indiciatraining.com

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