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Course Outline

Building Relationships

Building Relationships

Course Contents

What is a Relationship?
In this module we will determine what a relationship is and discuss methods of overcoming barriers in building relationships.

Transactional Analysis, Betari’s Box and the OK Corral
Here we will introduce transactional analysis and examining how our behaviours trigger behaviours in others and vice versa. We will also review a simple link between attitude and behaviour, and look at using the OK corral and how this impacts on behaviours and relationships.

Building Trust
Here we will be examining how trust has a major part in building and maintaining relationships and where opportunities exist to build trust. We will investigate how to build trust and what approach is needed to make a relationship work.

Using Assertive Behaviour
In the final module we will discuss how assertive behaviour impacts on building relationships and identifying the difference between assertive, aggressive and passive behaviour.

Price per delegate


Scheduled Classes

Indicia Training, Glasgow:

Please complete the contact form below or call 0141 221 5676 for further course information and available dates.
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