Indicia Training Ltd. – Terms of Service

The following Terms and Conditions apply to all courses booked with Indicia Training Ltd unless alternative Terms and Conditions have been agreed in writing.


A signed booking form must be completed in full and returned to Indicia Training Ltd prior to the commencement date of the training. 

On receipt of a completed booking form, Indicia Training Ltd will issue a booking confirmation and joining instructions.

Substitution, Cancellation and Transfer

The customer may substitute delegates on a course upon notifying Indicia Training Ltd at no additional charge subject to new delegates meeting the published prerequisites.

The customer agrees to pay the following charges to Indicia Training Ltd in the event that, for whatever reason, a delegate fails to attend, cancels, transfers or withdraws from a course without providing at least 14 calendar days’ notice prior to the scheduled start of the course. In this respect, a cancellation fee refers to a specific course date and therefore a transfer to a later course counts as a cancellation.

Written Notice of Cancellation or Transfer

0-14 calendar days: 100% of course fee is payable

15+ calendar days:  no fee payable

Payment Terms & Methods

Unless otherwise stipulated by Indicia Training Ltd, all fees are due 14 calendar days from the date of invoice.  If we do not receive payment within this period, we reserve the right to cancel the order.

We accept payment by Debit card, Credit card or bank transfer.

Cancellations and Changes to Courses made by Indicia Training Ltd.

Indicia Training Ltd will make all reasonable endeavours to ensure any Training Course for which bookings have been accepted is not cancelled.  If it becomes necessary for Indicia Training Ltd to cancel a course, attendees will be offered alternative dates.  If rescheduled dates are not suitable Indicia Training Ltd will refund the cost of the booking in full.