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Course Outline

Decision Making

Decision Making

Course Contents

Classifying Decisions
Using different systems to classify the different types of decision we make and prioritising them accordingly.

The Decision Making Process
Identifying a decision, and evaluating alternatives before selecting the ‘best’ option. Following a set route to decision making, which can be followed in part or completely, depending on the type of decision to be made.

Deciding How to Decide
Exploring the Vroom-Yetton-Jago Decision Model, which provides a useful framework for identifying the best decision making approach to use in different situations.  Do you make the decision yourself? Or include others? If involving others, how should you approach the task? Uses a case study to help embed the learning and practice skills.

Evaluating Alternatives: Plus-Minus-Implication
Evaluating alternative decisions and establishing which decision is best to take based on key facts and information. PMI is an important decision making tool and this section explores the model and provides an opportunity to practice.

Evaluating Alternatives: Paired Comparison
Like Plus-Minus-Implication, Paired Comparison Analysis involves working out the relative importance of different options.  The tool provides a framework for comparing each option against all others, and helps to show the difference in importance between different factors. Again, this section provides information and an opportunity to practice.

Team Decision Making
Exploring how to make effective decisions as a team, ensuring that the process runs smoothly and decisions and agreements are found in a constructive way.

Decision Making Traps
Identifying the common pitfalls to decision making and what can be done to avoid them.

Decisions and Outcomes
Establishing the difference between decisions and outcomes and highlighting that a good decision does not always mean a good outcome and vice versa. This section uses popular examples to emphasise the point.

Reviewing Decisions
Considering the results of decision making, the outcomes, and evaluating whether it has resolved the issue identified.

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Scheduled Classes

Indicia Training, Glasgow:

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