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Course Outline

Emotional Intelligence at Work

Emotional Intelligence at Work

Course Contents

What is Emotional Intelligence?
A set up to the session, which explains what EI is and its role in improving performance in the workplace.
Understanding how self-aware participants currently are, reviewing the value of self-awareness and providing an opportunity to develop this.
•   Appreciating that we manage ourselves based on our values, attitudes and beliefs.
•   Looking at methods of improving self-management and overcoming negative ‘self-talk’.
A look at how personal goals drive our self-motivation, how our beliefs, values and attitudes can affect our motivation and some valuable techniques for personal improvement.
Helping participants appreciate the need for empathy and providing the methods for doing it.
Handling Relationships
•   Bringing the previous skills together to become ‘socially intelligent’.
•   Looking at real life situations and how emotional intelligence plays a part.
•   Finally reviewing ways of further improving relationships using emotional intelligence.
What did attendees think of the course?
“An excellent course, well presented and excellent content.  Highly appropriate for my role and can be easily applied in ‘real life’.” – W.G. Quality Co-ordinator

Price per delegate


Scheduled Classes

Remote Access:

17 Jan 2024
13 Mar 2024
15 May 2024

Please complete the contact form below or call 0141 221 5676 for further course information and available dates.
Alternatively you can email us at

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