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Course Outline

Interviewing Skills

Interviewing Skills

Course Contents

Similar Circles
This icebreaker requires some listening and questioning and therefore provides a very relevant start to the training.
The Selection Interview
We explain what a selection interview is with particular reference to competency base interviewing. The learners then participate in an activity to identify the benefits and drawbacks of this approach before looking at ways to overcome those drawbacks.
Diversity and Equality of Opportunity
In this brief look at the topic participants are reminded of the importance of treating job candidates fairly.
The PRICE structure
Learners are introduced to our PRICE structure.
PRICE organisation
In this activity learners consider 37 action cards that describe behaviours and techniques that may be used by interviewers. Their task is to fit these cards within the context of the PRICE structure. This will help them to develop a good understanding of PRICE and how they may be able to use it.
Wrinkle Chaser
Participants conduct a short interview activity to demonstrate the difficulty of interviewing without adequate preparation.
Question Plans
Preparing a question plan is identified as key to good preparation. Participants are encouraged to use a structured approach supported by our Question Plan template.
First Impressions
Learners take part in activities to help them consider both the importance of making the right first impressions on candidates and the danger that interviewers can be unduly influenced by their first impressions of interviewees. We also look at rapport building at the start of the interview.
Traffic Lights
In this activity learners consider nine different question types and decide whether they should be used in interviews.
Effective Listening
Learners identify barriers to effective listening and ways to overcome those barriers.
The Close Phase
This provides advice on what to cover with the candidate at the end of the interview.
The Evaluation Phase
Learners are encouraged to suspend judgement until the interview is over. They are then taken though an approach for evaluating and scoring the interview linked to their question plan.
Interview Practice
Learners take part in interview simulations.
What did attendees think of the course?
“This has been a very enjoyable course and matched my expectations.  All objectives have been met well.” – E.F. HR Manager

Price per delegate


Scheduled Classes

Indicia Training, Glasgow:

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