Course Outline
Minute Taking
Minute Taking
Duration
This is a 1 day, instructor-led course.
Objectives
Upon successful completion of this course, delegates will have the necessary skills to:
• Work with the chairperson to plan an effective business meeting
• Deal politely and confidently with members of a meeting
• Seek clarification of points being made
• Use a variety of techniques for taking notes
• Organise your notes and write clear minutes that are a true reflection of what transpired
Course Contents
Preparation
Working with the chairperson; defining the purpose of the meeting; the key factors of preparation.
Agendas
Purpose; the objectives; timing; variations; format and layout; drafting the agenda; agenda practice.
Minutes
Main purpose and objectives; responsibilities of writer and chairperson; managing the minutes; comparison with agenda; formal and informal minutes; resolution or decision; points of action and responsibilities; summarising.
Communication Skills:
The essence of communication in listening; hearing and understanding; asking for clarification; summarising key points; assertive communication skills.
Note Taking
Techniques to adopt; reflective listening; cross-checking; knowing what to include; isolating the salient points; getting notes down in a manageable format; participants complete a note taking exercise.
Minute Taking in Action
Practical workshop in taking notes and writing up minutes; participants will practise taking minutes at a simulated meeting and writing them up as minutes afterwards.
What did attendees think of the course?
“Having never attempted minute taking, I now feel more confident than before about starting to use this skill” – N.S. Commercial Assistant
“A very useful day. Learned a lot to now put into practice” – C.A. Finance
Price per delegate
£750
Scheduled Classes
Indicia Training, Glasgow:
Please complete the contact form below or call 0141 221 5676 for further course information and available dates.
Alternatively you can email us at info@indiciatraining.com