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Course Outline

Negotiation Skills

Negotiation Skills

Course Contents

What is negotiation?
Examines the concept of negotiation and what we are trying to achieve.
Potential negotiations
Delegates identify the potential negotiations constantly surrounding them.
Alternatives to negotiation
Negotiation is not the only method of problem solving. We identify some of the alternatives and discuss when negotiation is the ‘best’ approach.
Negotiating Structure
Delegates often identify confidence as being the main barrier to effective negotiation. Once they are able to work with an effective structure they find that this barrier quickly disappears.
Helps delegates to understand the importance of planning before entering into negotiations. We look at what is involved in effective planning. Participants are provided with a planning template which will provide a basis for preparing most of their negotiations.
Laying Foundations
This important stage of negotiation is often overlooked by inexperienced negotiators. Delegates will learn to set up their discussion so that they do not move towards agreement prematurely.
Helps delegates to avoid surrendering their position without getting something in return.
Ensures that the negotiation is closed effectively so that all parties leave committed to the outcomes agreed.
Pine Furniture
An opportunity for delegates to practice the processes covered during the course.
I now know
Delegates review the session and exchange key learning points with each other. This consolidates the learning and helps them to identify points to add to their action plan and learning log.

Price per delegate


Scheduled Classes

Indicia Training, Glasgow:

Please complete the contact form below or call 0141 221 5676 for further course information and available dates.
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