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Course Outline

MB-900 A: Dynamics 365 fundamentals

MB900 A: Dynamics 365 fundamentals

Course Contents

Module 1: Introduction to Business Applications
In this module, all Business Application modules and functionalities will be introduced, focusing on Customer Engagement, Unified Operations, the Power Platform, and their corresponding business applications.

•   Overview of apps
•   Apps for Customer Engagement
•   Apps for Unified Operations
•   The Power Platform
•   Application basics

Module 2: Cloud concepts
In this module, we discuss high-level cloud concepts and introduce Microsoft’s cloud offering, Azure, examining its relationship with Dynamics 365.

•   Overview of cloud architecture
•   Different types of cloud services available
•   Comparing cloud offerings with corresponding on-premises offerings

Module 3: Managing deployments and releases
In this module, we cover important implementation considerations, including types of deployments, release cadences, and security model design.

•   Types of deployments
•   Types of releases
•   Security concepts and roles
•   Roles and teams
•   GDPR

Module 4: Licensing, onboarding and support
This module empowers the learner to get started with Dynamics 365 by exploring licensing options and finding implementation support.

•   Finding and working with a partner
•   Licensing options
•   Getting set up

Price per delegate


Scheduled Classes

Indicia Training, Glasgow:

Please complete the contact form below or call 0141 221 5676 for further course information and available dates.
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