Course Outline
MS-102: Microsoft 365 Administrator
This is a 5 day, instructor-led course.
This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance.
In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments.
The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management.
In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365’s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Azure Active Directory Identity Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization’s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint.
Once you have this understanding of Microsoft 365’s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels.
This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths.
Before attending this course, students must have:
• Completed a role-based administrator course such as Messaging, Teamwork, Security, Compliance, or Collaboration.
• A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
• A proficient understanding of general IT practices.
• A working knowledge of PowerShell.
MS102: Microsoft 365 Administrator
This is a 5 day, instructor-led course.
This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance.
In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments.
The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management.
In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365’s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Azure Active Directory Identity Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization’s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint.
Once you have this understanding of Microsoft 365’s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels.
Before attending this course, students must have:
• Completed a role-based administrator course such as Messaging, Teamwork, Security, Compliance, or Collaboration.
• A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
• A proficient understanding of general IT practices.
• A working knowledge of PowerShell.
Course Contents
Configure your Microsoft 365 experience
Configure your Microsoft 365 experience
Manage your tenant subscriptions in Microsoft 365
Integrate Microsoft 365 with customer engagement apps
Complete your tenant configuration in Microsoft 365
Manage users, contacts, and licenses in Microsoft 365
Determine the user identity model for your organization
Create user accounts in Microsoft 365
Manage user account settings in Microsoft 365
Manage user licenses in Microsoft 365
Recover deleted user accounts in Microsoft 365
Perform bulk user maintenance in Azure Active Directory
Create and manage guest users
Create and manage contacts
Manage groups in Microsoft 365
Examine groups in Microsoft 365
Create and manage groups in Microsoft 365
Create groups in Exchange Online and SharePoint Online
Add a custom domain in Microsoft 365
Plan a custom domain for your Microsoft 365 deployment
Plan the DNS zones for a custom domain
Plan the DNS record requirements for a custom domain
Create a custom domain in Microsoft 365
Configure client connectivity to Microsoft 365
Examine how automatic client configuration works
Explore the DNS records required for client configuration
Configure Outlook clients
Troubleshoot client connectivity
Configure administrative roles in Microsoft 365
Explore the Microsoft 365 permission model
Explore the Microsoft 365 admin roles
Assign admin roles to users in Microsoft 365
Delegate admin roles to partners
Manage permissions using administrative units in Azure Active Directory
Elevate privileges using Azure AD Privileged Identity Management
Manage tenant health and services in Microsoft 365
Monitor the health of your Microsoft 365 services
Monitor tenant health using Microsoft 365 Adoption Score
Monitor tenant health using Microsoft 365 usage analytics
Develop an incident response plan
Request assistance from Microsoft
Deploy Microsoft 365 Apps for enterprise
Explore Microsoft 365 Apps for enterprise functionality
Explore your app compatibility by using the Readiness Toolkit
Complete a self-service installation of Microsoft 365 Apps for enterprise
Deploy Microsoft 365 Apps for enterprise with Microsoft Endpoint Configuration Manager
Deploy Microsoft 365 Apps for enterprise from the cloud
Deploy Microsoft 365 Apps for enterprise from a local source
Manage updates to Microsoft 365 Apps for enterprise
Explore the update channels for Microsoft 365 Apps for enterprise
Manage your cloud apps using the Microsoft 365 Apps admin center
Analyze your Microsoft 365 workplace data using Microsoft Viva Insights
Examine the analytical features of Microsoft Viva Insights
Create custom analysis with Microsoft Viva Insights
Configure Microsoft Viva Insights
Examine Microsoft 365 data sources used in Microsoft Viva Insights
Prepare organizational data in Microsoft Viva Insights
Explore identity synchronization
Examine authentication options in Microsoft 365
Examine provisioning options in Microsoft 365
Explore directory synchronization
Explore Azure AD Connect
Prepare for identity synchronization to Microsoft 365
Plan your Azure Active Directory deployment
Prepare for directory synchronization
Choose your directory synchronization tool
Plan for directory synchronization using Azure AD Connect
Plan for directory synchronization using Azure AD Connect Cloud Sync
Implement directory synchronization tools
Configure Azure AD Connect prerequisites
Configure Azure AD Connect
Monitor synchronization services using Azure AD Connect Health
Configure Azure AD Connect Cloud Sync prerequisites
Configure Azure AD Connect Cloud Sync
Manage synchronized identities
Manage users with directory synchronization
Manage groups with directory synchronization
Use Azure AD Connect Sync Security Groups to help maintain directory synchronization
Configure object filters for directory synchronization
Troubleshoot directory synchronization
Manage secure user access in Microsoft 365
Manage user passwords
Enable pass-through authentication
Enable multi-factor authentication
Explore self-service password management
Implement Azure AD Smart Lockout
Implement entitlement packages in Azure AD Identity Governance
Implement conditional access policies
Create and run an access review
Investigate authentication issues using sign-in logs
Examine threat vectors and data breaches
Explore today’s work and threat landscape
Examine how phishing retrieves sensitive information
Examine how spoofing deceives users and compromises data security
Compare spam and malware
Examine how an account breach compromises a user account
Examine elevation of privilege attacks
Examine how data exfiltration moves data out of your tenant
Examine how attackers delete data from your tenant
Examine how data spillage exposes data outside your tenant
Examine other types of attacks
Explore the Zero Trust security model
Examine the principles and components of the Zero Trust model
Plan for a Zero Trust security model in your organization
Examine Microsoft’s strategy for Zero Trust networking
Adopt a Zero Trust approach
Explore security solutions in Microsoft 365 Defender
Enhance your email security using Exchange Online Protection and Microsoft Defender for Office 365
Protect your organization’s identities using Microsoft Defender for Identity
Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint
Protect against cyber attacks using Microsoft 365 Threat Intelligence
Provide insight into suspicious activity using Microsoft Cloud App Security
Review the security reports in Microsoft 365 Defender
Examine Microsoft Secure Score
Explore Microsoft Secure Score
Assess your security posture with Microsoft Secure Score
Improve your secure score
Track your Microsoft Secure Score history and meet your goals
Examine Privileged Identity Management
Explore Privileged Identity Management in Azure AD
Configure Privileged Identity Management
Audit Privileged Identity Management
Explore Microsoft Identity Manager
Control privileged admin tasks using Privileged Access Management
Examine Azure Identity Protection
Explore Azure Identity Protection
Enable the default protection policies in Azure Identity Protection
Explore the vulnerabilities and risk events detected by Azure Identity Protection
Plan your identity investigation
Examine Exchange Online Protection
Examine the anti-malware pipeline
Detect messages with spam or malware using Zero-hour auto purge
Explore anti-spoofing protection provided by Exchange Online Protection
Explore other anti-spoofing protection
Examine outbound spam filtering
Examine Microsoft Defender for Office 365
Climb the security ladder from EOP to Microsoft Defender for Office 365
Expand EOP protections by using Safe Attachments and Safe Links
Manage spoofed intelligence
Configure outbound spam filtering policies
Unblock users from sending email
Manage Safe Attachments
Protect users from malicious attachments by using Safe Attachments
Create Safe Attachment policies using Microsoft Defender for Office 365
Create Safe Attachments policies using PowerShell
Modify an existing Safe Attachments policy
Create a transport rule to bypass a Safe Attachments policy
Examine the end-user experience with Safe Attachments
Manage Safe Links
Protect users from malicious URLs by using Safe Links
Create Safe Links policies using Microsoft 365 Defender
Create Safe Links policies using PowerShell
Modify an existing Safe Links policy
Create a transport rule to bypass a Safe Links policy
Examine the end-user experience with Safe Links
Explore threat intelligence in Microsoft 365 Defender
Explore Microsoft Intelligent Security Graph
Explore alert policies in Microsoft 365
Run automated investigations and responses
Explore threat hunting with Microsoft Threat Protection
Explore advanced threat hunting in Microsoft 365 Defender
Explore threat analytics in Microsoft 365
Identify threat issues using Microsoft Defender reports
Implement app protection by using Microsoft Defender for Cloud Apps
Explore Microsoft Defender Cloud Apps
Deploy Microsoft Defender for Cloud Apps
Configure file policies in Microsoft Defender for Cloud Apps
Manage and respond to alerts in Microsoft Defender for Cloud Apps
Configure Cloud Discovery in Microsoft Defender for Cloud Apps
Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps
Implement endpoint protection by using Microsoft Defender for Endpoint
Explore Microsoft Defender for Endpoint
Configure Microsoft Defender for Endpoint in Microsoft Intune
Onboard devices in Microsoft Defender for Endpoint
Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management
Manage device discovery and vulnerability assessment
Reduce your threat and vulnerability exposure
Implement threat protection by using Microsoft Defender for Office 365
Explore the Microsoft Defender for Office 365 protection stack
Investigate security attacks by using Threat Explorer
Identify cybersecurity issues by using Threat Trackers
Prepare for attacks with Attack simulation training
Price per delegate
£2995
Scheduled Classes
Indicia Training, Glasgow:
18 – 22 Sep 2023
09 – 13 Oct 2023
20 – 24 Nov 2023
04 – 08 Dec 2023
08 – 12 Jan 2024
05 – 09 Feb 2024
04 – 08 Mar 2024
08 – 12 Apr 2024
Please complete the contact form below or call 0141 221 5676 for further course information and available dates.
Alternatively you can email us at info@indiciatraining.com