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Course Outline

CLCEI: Implementing Cisco Collaboration Cloud and Edge Solutions v1.0

This is a 5 day, instructor led course.

The Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) v1.0 course provides you with knowledge about Cisco® Expressway Series solutions enabling business-to-business (B2B) calls, Cisco Mobile, remote access, authentication options, and additional Cisco Expressway Series features. Through a combination of lessons and hands-on labs, you will learn how to leverage collaborative technology to access secure, collaborative work supports including video, voice, content, and remote workloads. This course also prepares you for the 300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) exam. 

Upon successful completion of this course, the student will have the skills necessary to:
•   Configure and troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series integration
•   Describe the Cisco Expressway-C additional features
•   Configure and troubleshoot Cisco Collaboration solutions for B2B calls
•   Describe how to secure B2B communication with Cisco Expressway Series
•   Describe the Mobile and Remote Access (MRA) feature
•   Describe the Cisco Expressway MRA security and integration options, including integration with Cisco Unity® Connection and Cisco Instant Messaging and Presence (IM&P)
•   Configure Cisco Webex® Hybrid Services

This course is designed for professionals in job roles such as:
•   Collaboration engineers
•   Collaboration administrators

Before taking this course, you should have:
•   Understanding of networking technologies
•   Understanding voice and video
•   Knowledge of Cisco collaboration core technologies
•   Session Initiation Protocol (SIP) and Extensible Messaging and Presence Protocol (XMPP) signaling protocol fundamentals
•   Collaboration call control fundamentals of Cisco Unified Communications Manager

CLCEI: Implementing Cisco Collaboration Cloud and Edge Solutions v1.0

This is a 5 day, instructor led course.

The Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) v1.0 course provides you with knowledge about Cisco® Expressway Series solutions enabling business-to-business (B2B) calls, Cisco Mobile, remote access, authentication options, and additional Cisco Expressway Series features. Through a combination of lessons and hands-on labs, you will learn how to leverage collaborative technology to access secure, collaborative work supports including video, voice, content, and remote workloads. This course also prepares you for the 300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) exam. 

Upon successful completion of this course, the student will have the skills necessary to:
•   Configure and troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series integration
•   Describe the Cisco Expressway-C additional features
•   Configure and troubleshoot Cisco Collaboration solutions for B2B calls
•   Describe how to secure B2B communication with Cisco Expressway Series
•   Describe the Mobile and Remote Access (MRA) feature
•   Describe the Cisco Expressway MRA security and integration options, including integration with Cisco Unity® Connection and Cisco Instant Messaging and Presence (IM&P)
•   Configure Cisco Webex® Hybrid Services

Before taking this course, you should have:
•   Understanding of networking technologies
•   Understanding voice and video
•   Knowledge of Cisco collaboration core technologies
•   Session Initiation Protocol (SIP) and Extensible Messaging and Presence Protocol (XMPP) signaling protocol fundamentals
•   Collaboration call control fundamentals of Cisco Unified Communications Manager

Course Contents

•   Configuring and Troubleshooting the Cisco Expressway Series
•   Configuring Cisco Expressway Additional Features
•   Configuring and Troubleshooting Cisco Unified Communications Manager and Cisco Expressway Series
•   Configuring and Troubleshooting Cisco Collaboration Solutions for Business-to-Business
•   Securing Business-to-Business Communication
•   Configuring and Troubleshooting Mobile and Remote Access
•   Integrating and Securing Mobile and Remote Access
•   Configuring Cisco Webex Hybrid Services

Lab Outline

•   Deploy Virtualized Cisco Expressway
•   Perform the Initial Cisco Expressway Series Configuration
•   Register Endpoints on Cisco Expressway Series
•   Call Search History and Registration
•   Troubleshooting Tools
•   Configure Cisco Expressway Series Bandwidth Management and Registration Restrictions
•   Troubleshoot Cisco Expressway Series Endpoint Registration and Local Dial Plan
•   Configure Cisco Expressway Series Security Features
•   Configure Cisco Unified Communications Manager to Connect with Cisco Expressway-C
•   Troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series Integration
•   Configure Cisco Unified Communications Manager and Cisco Expressway Series Integration (Practice Activity)
•   Implement a B2B Cisco Collaboration Solution
•   Troubleshoot B2B Calls on the Cisco Expressway Series
•   Troubleshoot B2B Calls on the Cisco Expressway Series (practice activity)
•   Secure a B2B Cisco Collaboration Communication
•   Configure MRA on the Cisco Expressway Series
•   Troubleshoot MRA on the Cisco Expressway Series
•   Configure MRA with Additional Application Integrations
•   Prepare for Cisco Webex Teams Integration
•   Configure Cisco Webex Hybrid Services

We strongly recommend you attend this course before attempting the following exam.

Certification & Exam

The 300-820 CLCEI exam certifies your knowledge and skills related to collaboration cloud and edge solutions, expressway configurations, and Cisco WebEx Teams™ hybrid and emerging technologies. After you pass 300-820 CLCEI, you earn the Cisco Certified Specialist – Collaboration Cloud and Edge Implementation certification, and you satisfy the concentration exam requirement for the  CCNP Collaberation certification.

This exam tests your knowledge of collaboration cloud and edge solutions, including:
•   Cisco Unified IM and Presence
•   Expressway configurations
•   Cisco WebEx Teams hybrid and emerging technologies

The Implementing Cisco Collaboration Cloud and Edge Solutions v1.0 (CLCEI 300-820) exam is a 90-minute exam associated with the CCNP Collaboration and Cisco Certified Specialist – Collaboration Cloud & Edge Implementation certifications. This exam tests a candidate’s knowledge of collaboration cloud and edge solutions, expressway configurations, Cisco WebEx Teams hybrid and emerging technologies. The course, Implementing Cisco Collaboration Cloud and Edge Solutions, helps candidates to prepare for this exam.

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. To better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

25%
1.0 Key Concepts
1.1 Describe the complications of NAT in a Collaboration environment
1.2 Describe the purpose of ICE, TURN and STUN
1.3 Describe Expressway media traversal
1.4 Describe protocol interworking on the Expressway
•   1.4.a SIP < > H.323
•   1.4.b IPv4 and IPv6
1.5 Describe Expressway Licensing
•   1.5.a Option keys
•   1.5.b Release key
•   1.5.c License consumption
1.6 Describe SIP media encryption mode
•   1.6.a Auto
•   1.6.b Force encrypted
•   1.6.c Force unencrypted
•   1.6.d Best effort
1.7 Describe Expressway Core dial plan elements
•   1.7.a Transforms
•   1.7.b Search rules
•   1.7.c Zones
•   1.7.d Regular expressions
•   1.7.e Pipes and links
1.8 Describe key Expressway settings
•   1.8.a DNS
•   1.8.b Network interfaces
•   1.8.c Certificates
•   1.8.d QoS
•   1.8.e Clustering
•   1.8.f Network firewall rules
1.9 Describe Expressway backup and restore procedure (stand alone and cluster)

25%
2.0 Initial Expressway Configurations
2.1 Configure key Expressway settings
•   2.1.a DNS
•   2.1.b Network interfaces
•   2.1.c Certificates
•   2.1.d QoS
•   2.1.e Clusterin
•   2.1.f Network firewall rules
2.2 Configure Expressway Core dial plan elements
•   2.2.a Transforms
•   2.2.b Search rules
•   2.2.c Zones
•   2.2.d Regular expressions
•   2.2.e Pipes and links
2.3 Configure toll fraud prevention on Expressway series (no custom CPL scripts)
2.4 Configure a Business to Business (B2B) collaboration solution
•   2.4.a DNS records (focus on Microsoft DNS)
•   2.4.b Certificates (focus on Microsoft CA)
•   2.4.c Traversal Zones
•   2.4.d Neighbor Zones
•   2.4.e Transforms
•   2.4.f Search rules
•   2.4.g SIP trunk integration with Cisco Unified Communications Manager
2.5 Troubleshoot a Business to Business (B2B) collaboration solution
•   2.5.a DNS records (focus on Microsoft DNS)
•   2.5.b Certificates (focus on Microsoft CA)
•   2.5.c Traversal Zones
•   2.5.d Neighbor Zones
•   2.5.e Transforms
•   2.5.f Search rules
•   2.5.g SIP trunk integration with Cisco Unified Communications Manager

25%
3.0 Mobile and Remote Access
3.1 Configure a Mobile and Remote Access (MRA) solution
•   3.1.a DNS records types (not platform-specific)
•   3.1.b Certificates (not platform specific, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
•   3.1.c Unified Communications traversal zones
•   3.1.d Unified Communications configuration on Expressway
•   3.1.e HTTP allow list
•   3.1.f SIP trunk security profile on Cisco Unified Communications Manager
3.2 Troubleshoot a Mobile and Remote Access (MRA) solution
•   3.2.a DNS records (focus on Microsoft DNS)
•   3.2.b Certificates (focus on Microsoft CA, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
•   3.2.c Unified Communications traversal zones
•   3.2.d Unified Communications configuration on Expressway
•   3.2.e HTTP allow list
•   3.2.f SIP trunk security profile on Cisco Unified Communications Manager

25%
4.0 Cisco WebEx Technologies
4.1 Describe the signaling and media flows used in a Cisco WebEx Video Mesh deployment
4.2 Configure WebEx Hybrid Services/Connector
•   4.2.a Calendar Service (Office 365, Microsoft Exchange, One Button to Push)
•   4.2.b Message Service (Deployment requirements; expressway requirements, certificates, Call Manager pre-requisites, IM&P prerequisites, deployment models)
•   4.2.c Directory Services (Deployment requirements; deployment models, infrastructure requirements, active directory configuration, synchronization, WebEx user service assignment)
•   4.2.d Video Mesh (Deployment requirements including; bandwidth, clustering, endpoint support, video call capacity, ports and protocols, deployment    models)
4.3 Describe Cisco Jabber for Cloud and Hybrid deployments with Cisco WebEx Messenger

Price per delegate

£3395

Scheduled Classes

Remote Access:

22 – 26 Mar 2021

Please complete the contact form below or call 0141 221 5676 for further course information and available dates.
Alternatively you can email us at info@indiciatraining.com

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