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Course Outline

CLCOR: Implementing Cisco Collaboration Core Technologies v1.0

This is a 5 day, instructor led course.

The Implementing Cisco Collaboration Core Technologies (CLCOR) v1.0 course helps you prepare for advanced-level roles focused on implementation and operation of Cisco collaboration solutions. You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.

This course helps prepare you to take the exam:
•   350-801 Implementing Cisco Collaboration Core Technologies (CLCOR)

After you pass this exam, you earn Cisco Certified Specialist – Collaboration Core certification and satisfy the core requirement for these certifications:
•   CCNP Collaboration
•   CCIE Collaboration

This course will help you:
•   Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP) for user synchronization and user authentication
•   Implement Cisco Unified Communications Manager provisioning features
•   Configure and troubleshoot collaboration endpoints

Upon successful completion of this course, the student will have the skills necessary to:
•   Describe the Cisco Collaboration solutions architecture
•   Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
•   Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
•   Implement Cisco Unified Communications Manager provisioning features
•   Describe the different codecs and how they are used to transform analogue voice into digital streams
•   Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
•   Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
•   Implement a Cisco gateway for PSTN access
•   Configure calling privileges in Cisco Unified Communications Manager
•   Implement toll fraud prevention
•   Implement globalized call routing within a Cisco Unified Communications Manager cluster
•   Implement and troubleshoot media resources in Cisco Unified Communications Manager
•   Describe Cisco Instant Messaging and Presence, including call flows and protocols
•   Describe and configure endpoints and commonly required features
•   Configure and troubleshoot Cisco Unity Connection integration
•   Configure and troubleshoot Cisco Unity Connection call handlers
•   Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
•   Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
•   Define QoS and its models
•   Implement classification and marking
•   Configure classification and marking options on Cisco Catalyst® switches

This course is recommended for delegates in the following job roles:
•   Students preparing to take the CCNP Collaboration certification
•   Network administrators
•   Network engineers
•   Systems engineers

Before taking this course, you should have:
•   Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
•   Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
•   Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

CLCOR: Implementing Cisco Collaboration Core Technologies v1.0

This is a 5 day, instructor led course.

The Implementing Cisco Collaboration Core Technologies (CLCOR) v1.0 course helps you prepare for advanced-level roles focused on implementation and operation of Cisco collaboration solutions. You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.

This course helps prepare you to take the exam:
•   350-801 Implementing Cisco Collaboration Core Technologies (CLCOR)

After you pass this exam, you earn Cisco Certified Specialist – Collaboration Core certification and satisfy the core requirement for these certifications:
•   CCNP Collaboration
•   CCIE Collaboration

This course will help you:
•   Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP) for user synchronization and user authentication
•   Implement Cisco Unified Communications Manager provisioning features
•   Configure and troubleshoot collaboration endpoints

Upon successful completion of this course, the student will have the skills necessary to:
•   Describe the Cisco Collaboration solutions architecture
•   Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
•   Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
•   Implement Cisco Unified Communications Manager provisioning features
•   Describe the different codecs and how they are used to transform analogue voice into digital streams
•   Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
•   Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
•   Implement a Cisco gateway for PSTN access
•   Configure calling privileges in Cisco Unified Communications Manager
•   Implement toll fraud prevention
•   Implement globalized call routing within a Cisco Unified Communications Manager cluster
•   Implement and troubleshoot media resources in Cisco Unified Communications Manager
•   Describe Cisco Instant Messaging and Presence, including call flows and protocols
•   Describe and configure endpoints and commonly required features
•   Configure and troubleshoot Cisco Unity Connection integration
•   Configure and troubleshoot Cisco Unity Connection call handlers
•   Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
•   Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
•   Define QoS and its models
•   Implement classification and marking
•   Configure classification and marking options on Cisco Catalyst® switches

Before taking this course, you should have:
•   Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
•   Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
•   Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

Course Contents

•   Describing the Cisco Collaboration Solutions Architecture
•   Exploring Call Signaling over IP Networks
•   Integrating Cisco Unified Communications Manager LDAP
•   Implementing Cisco Unified Communications Manager Provisioning Features
•   Exploring Codecs
•   Describing Dial Plans and Endpoint Addressing
•   Implementing MGCP Gateways
•   Implementing Voice Gateways
•   Configuring Calling Privileges in Cisco Unified Communications Manager
•   Implementing Toll Fraud Prevention
•   Implementing Globalized Call Routing
•   Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager
•   Describing Cisco Instant Messaging and Presence
•   Enabling Cisco Jabber®
•   Configuring Cisco Unity Connection Integration
•   Configuring Cisco Unity Connection Call Handlers
•   Describing Collaboration Edge Architecture
•   Analyzing Quality Issues in Converged Networks
•   Defining QoS and QoS Models
•   Implementing Classification and Marking
•   Configuring Classification and Marking on Cisco Catalyst Switches

Lab Outline

•   Using Certificates
•   Configure IP Network Protocols
•   Configure and Troubleshoot Collaboration Endpoints
•   Troubleshoot Calling Issues
•   Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
•   Deploy an IP Phone Through Auto and Manual Registration
•   Configure Self-Provisioning
•   Configure Batch Provisioning
•   Explore the Cisco VoIP Bandwidth Calculator
•   Configure Regions and Locations
•   Implement Endpoint Addressing and Call Routing
•   Implement PSTN Calling Using MGCP Gateways
•   Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
•   Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
•   Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
•   Configure Calling Privileges
•   Implement Toll Fraud Prevention on Cisco Unified Communications Manager
•   Implement Globalized Call Routing
•   Deploy an On-Premise Cisco Jabber Client for Windows
•   Configure the Integration Between Unity Connection and Cisco UCM
•   Manage Unity Connection Users
•   EAI: Configure QOS

We strongly recommend you attend this course before attempting the following exam.

Certification & Exam

To earn CCNP Collaboration, you pass two exams: a core exam and a collaboration concentration exam of your choice. And now every exam in the CCNP Collaboration program earns an individual Specialist certification, so you get recognized for your accomplishments along the way.
•   The core exam focuses on your knowledge of collaboration infrastructure. The core exam is also the qualifying exam for CCIE Collaboration certification. Passing this exam helps toward earning both of these certifications.
•   Concentration exams focus on emerging and industry-specific topics. You can prepare for concentration exams by taking their corresponding Cisco training courses.

This course helps prepare you to take the exam:
•   350-801 Implementing Cisco Collaboration Core Technologies (CLCOR)

After you pass this exam, you earn Cisco Certified Specialist – Collaboration Core certification and satisfy the core requirement for these certifications:
•   CCNP Collaboration
•   CCIE Collaboration

This exam tests your knowledge of implementing core collaboration technologies, including:
•   Infrastructure and design
•   Protocols, codecs, and endpoints
•   Cisco IOS XE gateway and media resources
•   Call Control
•   QoS
•   Collaboration applications

The Implementing Cisco Collaboration Core Technologies v1.0 (CLCOR 350-801) exam is a 120-minute exam associated with the CCNP Collaboration, CCIE Collaboration, and Cisco Certified Specialist – Collaboration Core certifications. This exam tests a candidate’s knowledge of implementing core collaboration technologies including infrastructure and design, protocols, codecs, and endpoints, Cisco IOS XE gateway and media resources, Call Control, QoS, and collaboration applications. The course, Implementing Cisco Collaboration Core Technologies, helps candidates prepare for this exam.

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. To better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

20%
1.0 Infrastructure and design
1.1 Describe the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA
•   1.1.a Licensing (Smart, Flex)
•   1.1.b Sizing
•   1.1.c Bandwidth
•   1.1.d High availability
•   1.1.e Disaster recovery
•   1.1.f Dial plan
•   1.1.g Security (certificates, SRTP, TLS)
•   1.1.h QoS
1.2 Describe the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element
1.3 Configure these network components to support Cisco Collaboration solutions
•   1.3.a DHCP
•   1.3.b NTP
•   1.3.c CDP
•   1.3.d LLDP
•   1.3.e LDAP
•   1.3.f TFTP
1.3.g Certificates
1.4 Troubleshoot these network components in a Cisco Collaboration solution
•   1.4.a DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
•   1.4.b NTP
•   1.4.c LDAP integration on Cisco Unified Communications Manager
1.5 Explain these components to support Cisco Collaboration solutions
•   1.5.a SNMP
•   1.5.b DNS

20%
2.0 Protocols, Codecs and Endpoints
2.1 Troubleshoot these elements of a SIP conversation
•   2.1.a Call set up and tear down
•   2.1.b SDP
•   2.1.c DTMF
2.2 Identify the appropriate collaboration codecs for a given scenario
2.3 Configure codec negotiations
2.4 Deploy SIP endpoints
•   2.4.a Manual
•   2.4.b Self provisioning
•   2.4.c Bulk Administration Tool (BAT)
2.5 Troubleshoot collaboration endpoints

15%
3.0 Cisco IOS XE Gateway and Media Resources
3.1 Configure these voice gateway elements
•   3.1.a DTMF
•   3.1.b Voice translation rules and profiles
•   3.1.c Codec preference list
•   3.1.d Dial peers
3.2 Configure ISDN PRI/BRI
3.3 Troubleshoot ISDN PRI/BRI
3.4 Configure and verify the MGCP
3.5 Identify the appropriate media resources for a given scenario (hardware and software)

25%
4.0 Call Control
4.1 Describe the Cisco Unified Communications Manager digit analysis process
4.2 Implement toll fraud prevention on Cisco Unified CM
4.3 Configure globalized call routing in Cisco Unified CM
•   4.3.a Route patterns (traditional and +E.164 format)
•   4.3.b Translation patterns
•   4.3.c Standard local route group
•   4.3.d Transforms
•   4.3.e SIP route patterns
4.4 Describe Mobile and Remote Access (MRA)

10%
5.0 QoS
5.1 Describe problems that can lead to poor voice and video quality
•   5.1.a Latency
•   5.1.b Jitter
•   5.1.c Packet loss
•   5.1.d Bandwidth
5.2 Describe the QoS requirements for these application types (voice and video)
5.3 Describe the class models for providing QoS on a network
•   5.3.a 4/5 Class model
•   5.3.b 8 Class model
•   5.3.c QoS Baseline model (11 Class)
5.4 Describe the purpose and function of these DiffServ values as it pertains to collaboration
•   5.4.a EF
•   5.4.b AF41
•   5.4.c AF42
•   5.4.d CS3
•   5.4.e CS4
5.5 Describe QoS trust boundaries and their significance in LAN-based classification and marking
5.6 Describe and determine location-based CAC bandwidth requirements
5.7 Configure and verify LLQ (class map, policy map, service policy)

10%
6.0 Collaboration Applications
6.1 Configure Cisco Unity Connection mailbox and MWI
6.2 Configure Cisco Unity Connection SIP integration options to call control
6.3 Describe Cisco Unity Connection call handlers
6.4 Describe Cisco Unified IM&P protocols and deployment
•   6.4.a XMPP
•   6.4.b High availability
6.5 Deploy Cisco Jabber on premises

Price per delegate

£3395

Scheduled Classes

Remote Access:

27 – 31 Jul 2020
05 – 09 Oct 2020
07 – 11 Dec 2020
01 – 05 Feb 2021

Please complete the contact form below or call 0141 221 5676 for further course information and available dates.
Alternatively you can email us at info@indiciatraining.com

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