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Course Outline

CLICA: Implementing Cisco Collaboration Applications

CLICA: Implementing Cisco Collaboration Applications

Course Contents

•   Configuring and Troubleshooting Cisco Unity Connection Integration
•   Configuring and Troubleshooting Cisco Unity Connection Call Handlers
•   Troubleshooting Cisco Unity Connection
•   Configuring and Troubleshooting Cisco Unity Express
•   Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
•   Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
•   Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
•   Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
•   Troubleshooting Cisco Unified Communications Manager IM and Presence Service
•   Integrating Cisco Unified Attendant Console Advanced
•   Implementing Call Recording and Monitoring

Lab Outline

•   Integrate and Set Up Cisco Unity Connection
•   Configure Cisco Unity Connection Call Handlers
•   Implement Toll Fraud Prevention
•   Troubleshoot Cisco Unity Connection Call Handlers
•   Troubleshoot Cisco Unity Connection
•   Configure Cisco Unity Express
•   Troubleshoot Cisco Unity Express
•   Configure Cisco Unified Communications Manager IM and Presence High Availability
•   Implement Cisco Jabber
•   Configure Centralized Cisco Unified Communications Manager IM and Presence
•   Configure Cisco Unified Communications Manager IM and Presence Service Functionality
•   Enable Message Archiving and Chat Rooms
•   Troubleshoot the Cisco Unified Communications IM and Presence Database Connection
•   Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability
•   Troubleshoot Cisco Unified Communications Manager IM and Presence Service
•   Integrate Cisco Unified Attendant Console Advanced
•   Implement Call Recording and Monitoring Using a Switched Port Analyzer (SPAN)-based Solution
•   Implement Cisco Unified Communications Manager Call Recording and Monitoring

We strongly recommend you attend this course before attempting the following exam.

Certification & Exam

The 300-810 CLICA exam certifies your knowledge and skills related to collaboration applications, including SSO, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients.

After you pass 300-810 CLICA, you earn the Cisco Certified Specialist – Collaboration Applications Implementation certification, and you satisfy the concentration exam requirement for the CCNP® Collaboration certification.

Price per delegate

£3395

Scheduled Classes

Remote Access:

31 Oct – 04 Nov 2022
16 – 20 Jan 2023

Please complete the contact form below or call 0141 221 5676 for further course information and available dates.
Alternatively you can email us at info@indiciatraining.com

Contact Us

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