This is a 5 day, instructor led course.

This course provides foundational knowledge for aspiring IT professionals pursuing the CompTIA A+ Core 1 (220-1201) certification. Learners will build core technical skills in device setup, networking, hardware troubleshooting, and cloud integration. Emphasis is placed on practical application and readiness for real-world IT support roles. This training ensures participants are fully prepared for the 220-1201 exam and capable of supporting and maintaining today’s mobile and networked computing environments.

Key focus areas include mobile devices, networking fundamentals, PC hardware, virtualisation, cloud services, and hardware/network troubleshooting.

Upon successful completion of this course, the student will have the skills necessary to:
•   Identify and configure components of mobile devices such as laptops and tablets
•   Explain basic networking concepts and configure common network devices
•   Install, configure, and troubleshoot PC hardware components and peripherals
•   Describe virtualisation concepts and deploy cloud-based technologies
•   Diagnose and resolve hardware and network issues using a structured approach
•   Prepare effectively for the CompTIA A+ Core 1 (220-1201) certification exam

This course is recommended for delegates in the following job roles:
•    Entry-level IT professionals and career changers
•    School leavers or graduates seeking IT support roles
•    Employees needing formal certification to validate hands-on experience

Before taking this course, you should have:
•   Basic understanding of computer usage and operating systems
•   Interest in entering IT support or helpdesk roles
•   No prior certification required