Course Outline
ITIL® v4 Leader: Digital and IT Strategy
This is a 3 day, instructor-led course.
ITIL4 Strategic Leader (ITIL SL) is a stream of two modules that are part of ITIL 4, the next evolution of ITIL. ITIL SL recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL 4 Strategic Leader demonstrates that you have a clear understanding of how IT influences and directs business strategy.
ITIL Strategic Leader: Digital & IT Strategy will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding. The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.
Accredited training for the ITIL 4 Strategic Leader modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite. In addition, the ITIL 4 Leader modules requires a minimum of three years of IT managerial experience.
This course includes a web proctored exam.
Upon successful completion of this course, you will have the skills necessary to:
• Add a new perspective to the ITIL suite and elevate the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.
• Build and implement effective IT and digital strategy that can tackle digital disruption and drive success.
Before attending this course, delegates must have attained an ITIL® v4 Foundation certificate.
This can be achieved by attending our ITIL® v4 Foundation course.
The ITIL 4 Leader modules require a minimum of three years of IT managerial experience.
This course prepares delegates for the ITIL Strategic Leader: Digital and IT Strategy examination and is one of the two modules that lead to the award of ITIL 4 Strategic Leader (SL) status. Exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exams within this time frame.
Certification Renewal
All PeopleCert Global Best Practice certifications need to be renewed every 3 years.
Follow on Courses
ITIL® 4 Strategist: Direct, Plan, Improve – Including Exam
ITIL® v4 Leader: Digital and IT Strategy
This is a 3 day, instructor-led course.
ITIL4 Strategic Leader (ITIL SL) is a stream of two modules that are part of ITIL 4, the next evolution of ITIL. ITIL SL recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL 4 Strategic Leader demonstrates that you have a clear understanding of how IT influences and directs business strategy.
ITIL Strategic Leader: Digital & IT Strategy will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding. The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.
Accredited training for the ITIL 4 Strategic Leader modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite. In addition, the ITIL 4 Leader modules requires a minimum of three years of IT managerial experience.
This course includes a web proctored exam.
Upon successful completion of this course, you will have the skills necessary to:
• Add a new perspective to the ITIL suite and elevate the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.
• Build and implement effective IT and digital strategy that can tackle digital disruption and drive success.
Before attending this course, delegates must have attained an ITIL® v4 Foundation certificate.
This can be achieved by attending our ITIL® v4 Foundation course.
The ITIL 4 Leader modules require a minimum of three years of IT managerial experience.
This course prepares delegates for the ITIL Strategic Leader: Digital and IT Strategy examination and is one of the two modules that lead to the award of ITIL 4 Strategic Leader (SL) status. Exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exams within this time frame.
Certification Renewal
All PeopleCert Global Best Practice certifications need to be renewed every 3 years.
Follow on Courses
ITIL® 4 Strategist: Direct, Plan, Improve – Including Exam
Course Contents
Day1
Introduction to assessments and case study familiarisation.
Revision of Key Concepts and Guiding principles.
Key concepts of Digital and IT strategy.
External and Internal environmental analysis.
Ensuring organisational viability.
Homework.
Day 2
Strategic Approaches.
Risk and Opportunities.
Defining a Digital Strategy.
Homework.
Day 3
Implementing a Digital Strategy.
Price per delegate
£2395
ITIL® is a [registered] trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Scheduled Classes
Remote Access:
03 – 05 Jun 2026
02 – 04 Sep 2026
02 – 04 Dec 2026
Please complete the contact form below or call 0141 221 5676 for further course information and available dates.
Alternatively you can email us at info@indiciatraining.com
