Course Outline
ITIL® v4 Specialist: Sustainability in Digital & IT
This is a 3 day, instructor-led course.
This 3-day ITIL® 4 Specialist: Sustainability in Digital & IT module explores how service organisations may address sustainability challenges in relation to their digital and IT strategies, tactics, and operations, focusing on ITIL’s Service Value Chain and ITIL practices.
The module highlights key sustainability competencies and capabilities that service organisations should develop and provides guidance on how to build capacity within their teams to effectively manage sustainability challenges.
Upon successful completion of this course, you will have the skills necessary to:
• Understand how to use the ITIL guiding principles to deliver value by creating sustainable digitally enabled products and services.
• Effectively address VUCA challenges through sustainable strategies, procurement, products and practices.
• Obtain a practical grounding in the key principles of sustainability.
• Conduct a full cost benefit analysis identifying potential risks and opportunities using best practice guidance.
Before attending this course, delegates must have attained an ITIL® v4 Foundation certificate.
This can be achieved by attending our ITIL® v4 Foundation course.
Exam Information
Exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exam within this time frame.
Exam Format
• 35 questions
• Multiple choice
• 60-minute duration
• 4 practical assignments
Certification Renewal
All PeopleCert Global Best Practice certifications need to be renewed every 3 years.
Certification
ITIL 4 Specialist: Sustainability in Digital & IT
Follow on Courses
• ITIL® 4 Specialist: Acquiring & Managing Cloud Services
• ITIL® 4 Specialist: Sustainability in Digital & IT
• ITIL® 4 Specialist: Business Relationship Management
• ITIL® 4 Specialist: Create, Deliver, Support
• ITIL® 4 Specialist: Drive Stakeholder Value
• ITIL® 4 Specialist: High Velocity IT
• ITIL® 4 Leader: Digital and IT Strategy
• ITIL® 4 Strategist: Direct, Plan and Improve
ITIL® v4 Specialist: Sustainability in Digital & IT
This is a 3 day, instructor-led course.
This 3-day ITIL® 4 Specialist: Sustainability in Digital & IT module explores how service organisations may address sustainability challenges in relation to their digital and IT strategies, tactics, and operations, focusing on ITIL’s Service Value Chain and ITIL practices.
The module highlights key sustainability competencies and capabilities that service organisations should develop and provides guidance on how to build capacity within their teams to effectively manage sustainability challenges.
Upon successful completion of this course, you will have the skills necessary to:
• Understand how to use the ITIL guiding principles to deliver value by creating sustainable digitally enabled products and services.
• Effectively address VUCA challenges through sustainable strategies, procurement, products and practices.
• Obtain a practical grounding in the key principles of sustainability.
• Conduct a full cost benefit analysis identifying potential risks and opportunities using best practice guidance.
Before attending this course, delegates must have attained an ITIL® v4 Foundation certificate.
This can be achieved by attending our ITIL® v4 Foundation course.
Exam Information
Exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exam within this time frame.
Exam Format
• 35 questions
• Multiple choice
• 60-minute duration
• 4 practical assignments
Certification Renewal
All PeopleCert Global Best Practice certifications need to be renewed every 3 years.
Certification
ITIL 4 Specialist: Sustainability in Digital & IT
Follow on Courses
• ITIL® 4 Specialist: Acquiring & Managing Cloud Services
• ITIL® 4 Specialist: Sustainability in Digital & IT
• ITIL® 4 Specialist: Business Relationship Management
• ITIL® 4 Specialist: Create, Deliver, Support
• ITIL® 4 Specialist: Drive Stakeholder Value
• ITIL® 4 Specialist: High Velocity IT
• ITIL® 4 Leader: Digital and IT Strategy
• ITIL® 4 Strategist: Direct, Plan and Improve
Course Contents
• Key concepts of sustainability
• Value, benefits, costs, and risks of sustainability
• How digital and IT support sustainability
• Planning sustainability
• Assessing, maintaining, and improving sustainability
The successful completion of practical assessments are required prior to taking the ITIL 4 Specialist: Sustainability in Digital & IT exam. These assessments will be completed during the class.
Price per delegate
£1995
ITIL® is a [registered] trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
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Scheduled Classes
Remote Access:
Please complete the contact form below or call 0141 221 5676 for further course information and available dates.
Alternatively you can email us at info@indiciatraining.com